Privacy & Terms
At Maison Frost (www.holyhyggehome.com/www.holyhyggefood.com/www.holyhyggechef.com), we take pride in prioritizing your data security. It is important to us that you can browse and use our websites safely and confidentially. This Privacy Policy sets out clear guidelines for how Maison Frost (www.maisonfrost.com/www.holyhyggehome.com/www.holyhyggefood.com/www.holyhyggechef.com) processes your personal information. The following explains how we use the personal data you provide and submit when you visit our website/blog/shop/social media and when you use the various services on our website. This Privacy Policy is subject to change without notice, and the most recent version will always be available on our website.
Data Collection
When you use our website or services, we sometimes collect data about you. The personal information we collect may include your name, email address, shipping address, phone number, and similar identifying information, as well as information about online purchases and your browsing activity on the website. Maison Frost will never sell or disclose your personal information, nor will your data ever be stored without your consent.
Maison Frost (www.maisonfrost.com/www.holyhyggehome.com/www.holyhyggefood.com/www.holyhyggechef.com) collects and uses data only for the purposes listed below and exclusively for the following purposes:
When you register as a user or customer with Maison Frost (www.maisonfrost.com/www.holyhyggehome.com/www.holyhyggefood.com/www.holyhyggechef.com). The purpose of collecting this information is to manage your user/customer information in order to facilitate your order or user experience.
When you sign up for a newsletter from Maison Frost (www.maisonfrost.com/www.holyhyggehome.com/www.holyhyggefood.com/www.holyhyggechef.com). The purpose is to be able to send you our newsletter.
When purchasing items online on a Maison Frost website (www.maisonfrost.com/www.holyhyggehome.com/www.holyhyggefood.com/www.holyhyggechef.com). The sole purpose of data collection is to fulfill your order and for accounting purposes.
When you purchase items from Maison Frost (www.maisonfrost.com/www.holyhyggehome.com/www.holyhyggefood.com/www.holyhyggechef.com) and request shipping, we must share your personal information—such as your name, address, email address, or phone number to the shipping carrier used by Maison Frost (www.maisonfrost.com/www.holyhyggehome.com/www.holyhyggefood.com/www.holyhyggechef.com).
When you use our website at Maison Frost (www.maisonfrost.com/www.holyhyggehome.com/www.holyhyggefood.com/www.holyhyggechef.com), cookies may track how you use the site. This tracked data does not contain any personal information and is used solely to improve our website and the user experience. You can read more about this in our Cookie Policy.
Under certain circumstances and in accordance with the law, it may be necessary to disclose information to public authorities or the police, for example, in cases of suspected credit card fraud.
Data Deletion
We will delete your personal information when we no longer need to process it, which is solely for the purposes stated in the section on data collection above.
No personal information necessary for managing the customer relationship will be deleted. Purchase data will be deleted after 5 years plus the current year.
When you unsubscribe from newsletters, you will be unsubscribed immediately.
Cookies
We use cookies and third-party cookies on our website. More information about the use of cookies is available below.
We use cookies from WordPress, which is the hosting platform for our blog, so you can read posts, use emojis in comments, contact forms, etc.
We use cookies from Google Fonts so that we can display more attractive fonts on our website.
We use cookies from Pinterest, Instagram, Facebook, YouTube, Substack, and VSCO to display pins, posts, photos, and videos in order to share content from and to social media.
We use cookies from Surecart, which operates our store. Surecart processes personal information in order to process orders.
Our secure payment processor is Stripe, which uses cookies for payments. Stripe has access to personal information in order to process payments securely.
To manage the cookies and similar technologies (tracking pixels, web beacons, etc.) we use, as well as related consent, we use the “Real Cookie Banner” consent tool. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.
The legal basis for the processing of personal data in this context is Article 6(1)(c) of the GDPR and Article 6(1)(f) of the GDPR. Our legitimate interest is the management of the cookies and similar technologies used, as well as the related consents.
The provision of personal data is neither required by contract nor necessary for entering into a contract. You are not obligated to provide your personal data. If you do not provide your personal data, we will not be able to manage your consent.
GDPR
Under the General Data Protection Regulation, you have a number of rights regarding our processing of your personal data. Please contact us if you wish to exercise your rights.
Right to access data (right of access)
You have the right to access the data we process about you, as well as a variety of other data.
Right to Correction (Accuracy)
You have the right to have inaccurate information about you corrected.
Right to erasure
In certain cases, you have the right to have your personal data deleted before our normal, general deletion process takes place.
Right to restrict processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have processing restricted, we may only process future data — other than for storage purposes — with your consent or for the purpose of establishing, exercising, or defending legal claims, or to protect the rights of another person or important public interests.
Right to Object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You may also object to the processing of your data for direct marketing purposes.
Right to Data Portability
In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have your personal data transferred from one data controller to another without hindrance.
You can read more about the GDPR here: https://gdpr.eu/what-is-gdpr/
Withdraw Consent
You may withdraw your consent to the use of your personal information at any time. We will then delete your data, unless we can continue processing it on another legal basis. If you wish to withdraw your consent, please contact us at www.maisonfrost.com/contact
Links, etc.
Our website may contain links to other websites or social media profiles. We are not responsible for the content of other companies’ websites or their practices regarding the collection of personal information. When you visit other websites, we encourage you to read the owner’s privacy policy and other relevant policies.
Updating Your Information
If you would like us to update, change, or delete the personal information we have collected about you, if you would like to access the personal information we process about you, or if you have any questions regarding the above guidelines, please contact us at maisonfrost.com/contact
